Foire aux questions

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Check-in begins at 3 p.m. and check-out is at 11 a.m. on the day of departure.

Room rental includes access to the wellness area: hammam, sauna and heated indoor pool from 9 a.m. to 7 p.m. without reservation.

The hotel has a fiber-optic WIFI connection in public areas (restaurant, pool) and in rooms.

This depends on the size of the animal. Please contact the hotel for more information.

This will depend on your reservation. If you book a non-changeable, non-refundable rate, you will not be entitled to a refund. For standard rates, you can cancel free of charge up to 7 days before your arrival date. After that, a cancellation fee will be charged.

Of course we do! Depending on whether you're staying at the Manoir or the Villa des Grands Bois, there are 3 free parking spaces close to your room.

Every morning from 8 a.m. to 10 a.m. in the form of an all-you-can-eat buffet in the Manoir's restaurant.

To dine with us, you can either contact us directly by phone, via our website or our social networks or e-mail before 5 p.m. on the day of booking.

Our menu is based on seasonal and local produce.

Our restaurant boasts a panoramic view of Lake Gérardmer.

To dine with us, you can either contact us directly by phone, via our website or our social networks or e-mail before 5 p.m. on the day of booking.

Our menu is based on seasonal and local produce.

Our restaurant boasts a panoramic view of Lake Gérardmer.

The hotel has a charging station for electric cars. To use it, please contact Reception.